Programmes for the overlooked.
Refugee-built, not refugee-adjacent. Free to users, never sold back. Commercial revenue from Mendee Digital Ltd sustains the work.
Pillar one — Navigate
Multilingual information people can actually use.
Verified content in the languages that matter — structured to reach people across search and community channels.
StartNewLife
FlagshipFree multilingual platform helping refugees navigate healthcare, asylum, housing and integration in the UK. 7 languages, 119 pages, 2,000+ community members.
Healthcare Navigation
Visible outcomesGP access and NHS navigation for refugees in Tower Hamlets. 47 people supported voluntarily; 40 confirmed GP registrations. Formalising to scale.
Lineage
SiBot — the multilingual chatbot that won the GLA Challenge LDN 2023 (Poverty Prevention) as one of seven winners — became StartNewLife. Its knowledge base, community, and language coverage are the foundation of the platform. SiBot's history →
Pillar two — Participate
Safety by design, for those who need it most.
Low-profile programmes on their own domains — because visibility itself is a risk for the people they serve.